Frequently Asked Questions -

FAQ's

Frequently Asked Questions

Product Manuals

Urban E500 Electric Scooter FAQ & Maintenance

CAN ELECTRIC SCOOTERS BE USED IN THE RAIN??

While it’s very tempting to go on a ride when it’s raining, it is not advisable to do so. During rains it is difficult to distinguish between different types of terrains; thus, riding any vehicle during rains is not recommended. One needs to be an experienced rider and familiar with the terrain he is traversing to be able to enjoy the ride thoroughly.

CAN ELECTRIC SCOOTERS BE USED ON SIDEWALKS??

Whether electric scooters can be used on sidewalks or not depends on the laws and regulations of that province or state. In most cases one can ride their electric scooter without any hassles on sidewalks, but you will have to consult local laws to be sure

CAN ELECTRIC SCOOTERS GO UPHILL??

Performance of an electric scooter while on a ride uphill depends primarily on two factors-1) The weight of the rider, and 2) the strength of the battery and the motor. Our electric scooters have robust motors that can efficiently allow riders with weight of 110 kg (242 lbs) to ride hills as steep as 20 degrees

HOW EASY IS IT TO FOLD THIS SCOOTER??

It is simple, two-step procedure. Simple push the steering column and unlock. Our lock has extra security features designed for your safety. Please, consult the instructions or manual if you have any problems folding it.

HOW MUCH TIME DOES IT TAKE FOR THE BATTERY TO GET FULLY CHARGED? ?

It depends on scooter. Most of them are charged between 4-6 hours. Turnz has premium type batteries, it takes only 2-3 hours for our scooters to get fully charged.

HOW SAFE ARE ELECTRIC SCOOTERS??

Electric scooters are believed to be as safe as manual (kick) scooters. The ride on an electric scooter is more stable as you rest both your feet on the deck. Being automatic, the electric scooter allows you to be more focused on the road and your surroundings, empowering you to avert tragedies. However, one needs to follow all the safety instructions and wear the right gear to enjoy a safe ride.

IS THE FRAME OF THE SCOOTER WATERPROOF??

Yes, the body of the scooter is waterproof and is coated for resistance against corrosion.

IS THE MOTOR NOISY??

Not at all! Our scooters come with robust yet incredibly quiet motors. You get to enjoy a peaceful ride without harming the environment in any manner!

WHAT TYPE OF TIRES IS USED IN THIS SCOOTER? ?

Turnz scooters come with high quality rubber tires that are resistant to punctures.